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Privacy Policy

Ashley Designers Architectural Design Services – Privacy Policy

Effective Date: 2023-08-30

Protecting your privacy is of utmost importance to us at Ashley Designers Architectural Design Services. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By engaging our services, you consent to the practices described below.

1. Information We Collect: We may collect the following types of information:

  • Contact Information: Name, email address, phone number, mailing address.
  • Project Details: Information related to your architectural project, requirements, and preferences.
  • Financial Information: Billing and payment details for service fees.

2. How We Use Your Information: We use your information for the following purposes:

  • To provide architectural design services and communicate project updates.
  • To process payments and manage billing.
  • To respond to inquiries, provide customer support, and address concerns.
  • To improve our services, including through customer feedback and analysis.

3. Data Security: We take measures to safeguard your personal information:

  • We use secure technologies to protect data during transmission.
  • Access to your information is restricted to authorized personnel only.
  • We implement physical, electronic, and managerial safeguards to protect data integrity.

4. Sharing of Information: We do not share your personal information with third parties except for the following:

  • Service Providers: We may engage third-party service providers to assist in delivering our services, such as payment processors.
  • Legal Requirements: We may share information if required by law or to protect our legal rights.

5. Your Choices:

  • You can update your contact information by contacting us.
  • You have the right to request access, correction, or deletion of your personal information.
  • You can unsubscribe from our promotional emails at any time.

6. Cookies and Tracking: We may use cookies and similar technologies on our website to enhance your browsing experience. You can adjust your browser settings to manage cookies.

7. Children’s Privacy: Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

8. Changes to Privacy Policy: We may update this Privacy Policy as needed. The revised version will be posted on our website with the effective date.

9. Contact Us: If you have questions about our Privacy Policy or your personal information, please contact us at info@ashleyinc.ca.

By engaging our architectural design services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

 

Ashley Designers Architectural Design Services – Terms of Service

Effective Date: 2023-08-30

Welcome to Ashley Designers Architectural Design Services. We are excited to collaborate with you on your architectural projects. Before engaging our services, please carefully review the following “Terms of Service” to understand the terms and conditions governing our partnership.

1. Services Offered: Ashley Designers Architectural Design Services provides architectural design, planning, and consultation services. The scope of services will be outlined in a detailed proposal or agreement.

2. Client Responsibilities: Clients are responsible for providing accurate project information, requirements, and any necessary documents or materials to facilitate the design process. Timely feedback and decisions during the project are essential to maintain project schedules.

3. Design Process: Our design process involves collaboration, concept development, revisions, and finalization of design plans. We will communicate project milestones and deliverables to keep you informed about the progress.

4. Fees and Payments: Agreed-upon fees for our services will be outlined in the project proposal or agreement. Payments are due according to the agreed-upon schedule. Failure to make payments may result in project delays.

5. Intellectual Property: All design concepts, plans, drawings, and related materials produced by Ashley Designers Architectural Design Services remain our intellectual property, even after the project concludes. Clients receive a license to use the final design for the intended project.

6. Modifications and Revisions: We are committed to ensuring your satisfaction with the design outcome. Reasonable revisions are included in our services. Additional revisions beyond the agreed-upon scope may incur additional fees.

7. Confidentiality: We respect the confidentiality of your project information and will not share it with third parties without your consent. We may, however, use project visuals for promotional purposes, with any sensitive information removed.

8. Delays and Force Majeure: While we strive to meet project timelines, delays due to unforeseen circumstances or events beyond our control may occur. We will communicate promptly about any potential delays.

9. Termination: Both parties have the right to terminate the project or agreement for valid reasons. In case of termination, fees will be evaluated based on work completed up to that point.

10. Limitation of Liability: Ashley Designers Architectural Design Services shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from our services.

11. Governing Law: These Terms of Service are governed by the laws of [Jurisdiction], and any disputes shall be resolved in the appropriate courts of [Jurisdiction].

12. Modifications and Updates: Ashley Designers Architectural Design Services reserves the right to modify or update these Terms of Service at any time. Clients will be informed of significant changes.

13. Contact Us: If you have any questions or concerns about these Terms of Service or our architectural design services, please contact our Client Services team at info@ashleyinc.ca.

By engaging our architectural design services, you acknowledge that you have read, understood, and agreed to these Terms of Service.

Ashley Designers Architectural Design Services – No Refund Policy

Effective Date: 2023-08-30

We at Ashley Designers Architectural Services are dedicated to delivering exceptional architectural design solutions that meet the unique needs of our clients. Before engaging our services, please carefully review our “No Refund Policy” stated below.

1. Commitment to Quality: Our team of experienced architects and designers is committed to providing high-quality architectural design services that align with your vision and requirements. We strive to ensure that every project is executed with the utmost professionalism and expertise.

2. No Refund Policy: Once you engage our architectural design services and payment has been made, all fees and charges are considered non-refundable. We do not offer refunds for any reason except as explicitly stated in this policy.

3. Revisions and Adjustments: We understand the importance of collaboration and effective communication during the design process. If you have concerns or require adjustments to the design, we are committed to working closely with you to address them. Our goal is to ensure your satisfaction with the final design outcome.

4. Cancellation and Termination: If you decide to cancel or terminate the architectural design project after engaging in our services, any fees paid up to that point are non-refundable. We will provide documentation detailing the work completed up to the cancellation date.

5. Exceptional Circumstances: In the unlikely event of a severe misunderstanding or breach of our agreement, Ashley Designers Architectural Services may, at our sole discretion, consider a refund on a case-by-case basis. Such exceptional circumstances will be thoroughly reviewed by our team.

6. Client Responsibilities: To ensure a successful collaboration, we require clients to provide accurate project information, requirements, and feedback during the design process. Delays or changes in project scope caused by incomplete or inaccurate information may affect project timelines and are not eligible for refunds.

7. Intellectual Property: Please note that any design concepts, plans, drawings, and related materials produced during the project remain the intellectual property of Ashley Designers Architectural Services, even in cases where a refund is not granted.

8. Contact Us: If you have any questions or concerns about our “No Refund Policy” or the design process, please feel free to contact our Client Services team at info@ashleyinc.ca.

By engaging our architectural design services, you acknowledge that you have read and understood our “No Refund Policy” and agree to its terms and conditions.

Ashley Designers Architectural Services reserves the right to modify or update this policy at any time without prior notice.

Thank you for choosing Ashley Designers Architectural Services.

Sincerely,

Heamapriyan Tharumaratinam,

Architectural Designer

Ashley Designers

info@ashleyinc.ca

2023-08-30